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Troubleshooting iCloud Syncing Issues

July 07 2014

icloud techhelplineWhenever you are having syncing issues with iCloud from any device you are using, you can narrow down the cause of the issue with very simple steps.

Determine Which Device Is Not Syncing

1. Login at www.icloud.com using your iCloud username and password. Once you are logged-in, you will be able to see the mail, contacts, calendar events, or anything else being synched through iCloud.

2. Compare your data.

  • Option 1: If the current online data does not match the data in one of the devices, this usually means that the device is the cause of why your data is not being synced on the cloud.
  • Option 2: Add a test contact or calendar event to make sure it appears on each device.
    • If the test contact or calendar event you created appears on the iCloud website but not on one of the devices, then the device that does not display the test has the problem.
    • If your test does not even appear on the website, then the device that created the test has the problem
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